Withdrawal pending for last 7 days

This 1win casino is holding my payment since 30/09/2022 and today's 06/10/2022 it's been almost 7 days now and they're still giving me nonsense reasons about my pending payment marked under processing from the very first day. They should compensate me because there and on this website too, this is clearly written that max withdrawal time is upto 1 hour to 48 hours but still I'm waiting for last 7 days. Even my profile is completely verified by my documents. 1win said on 30/09/22 that they've no control over my payment as this is delayed by their payment provider because of any technical issue. They also didn't give any provider's website or information to ask or file a complaint but nonsense reasons again and again. Please do something else they'll keep scamming even their genuine and regular online players. My ID is 16184022 and my email is [email protected], I also have proofs and screenshots of my deposit and all things.